June 10, 2014, SMH, Lia Timson

Joe Kremer, the long-serving managing director of Dell Australia New Zealand, is leaving the company at the end of July to pursue other interests.

In a surprise announcement on Tuesday, Dell said Mr Kremer would be replaced by Angela Fox, who he hired in 2007. Ms Fox will be transferring back from Singapore where she last served as vice-president and general manager of the company’s Services Business division for the Asia Pacific and Japan.

May 6, 2014, FST Media, Rimin Dutt and Natasha David

The Australian Big Four are “at a crossroads” following a string of high-level IT executive departures, with Michael Harte, CBA’s Group Executive, Enterprise Services and Chief Information Officer the latest to resign, according to analysts.

“It is quite a strange and arguably unprecedented environment,” said Phil Hassey, CEO of capioIT. Gilles Ubaghs, Senior Analyst at Ovum concurred, saying “the biggest issue is simply that financial services are at a crossroads of development.”

December 8, 2013, The Wall Street Journal, capioIT Press Release

​Leading Australian market advisory firm, capioIT has announced the release of the 2013 Australian Infrastructure Services Capture Share report. This report evaluates the key strengths and weaknesses of 16 leading Australian Infrastructure Services providers.

According to capioIT CEO Phil Hassey; "Enterprises buyers of infrastructure services in Australia are fortunate to have a significant choice in providers due to the highly competitive market. These providers offer a spectrum of capabilities from Cloud to traditional IT Outsourcing, including Managed Services. Leadership in the Australian Infrastructure Services market rests with Hewlett Packard (HP). Telstra, CSC and Dimension Data follow very closely behind." These firms are the only "Market Makers" in the study. All four Vendors are leaders in transitioning organisational infrastructure requirements from a traditional outsourcing model towards variable models of service delivery that best meets business requirements.

November 24, 2013, Online PR News, capioIT Press Release

​Emerging Market advisory firm, capioIT is excited to release the 2013 Asia Pacific Natural Resources IT Solutions Market Capture Share report. This extensively researched report helps underpin technology buyer decision making by evaluating key strengths and weaknesses of 14 leading IT Solution providers in the Natural Resources sector across the Asia Pacific region.

According to capioIT CEO Phil Hassey; “Whilst there is a number of capable Natural Resources IT solution providers with a range of skills and capabilities, leadership for the Asia Pacific Natural Resources IT solutions is shared between Accenture and IBM”. These firms are the two highest ranked “Market Makers,” the lead rank in the Capture Share model. Accenture and IBM have both made increasingly significant investments in Natural Resources capability leveraging the resources and mining boom of recent years.

November 19, 2013, FST Media, Adrian Barclay and Jamie Pericleous

​As cloud delivery models evolve to offer more choice, financial services organisations in Asia Pacific are showing an increased appetite for cloud adoption. According to IDC Financial Insights' latest study, 'Business Strategy: Asia/Pacific Financial Cloud 2013 - Getting the Best of Both Worlds,' financial services regulators in Asia Pacific are finding common ground on issues of service interruption and customer data security, clearing the regulatory uncertainty for institutions to move on their cloud plans through cloud delivery models.

October 1, 2013, FST Media, Adrian Barclay

​As cloud delivery models evolve to offer more choice, financial services organisations in Asia Pacific are showing an increased appetite for cloud adoption. According to IDC Financial Insights' latest study, 'Business Strategy: Asia/Pacific Financial Cloud 2013 - Getting the Best of Both Worlds,' financial services regulators in Asia Pacific are finding common ground on issues of service interruption and customer data security, clearing the regulatory uncertainty for institutions to move on their cloud plans through cloud delivery models.

July 1, 2013, SMH, Stuart Corner

​Having grown at twice the rate of the Australian IT market, Fujitsu Australia and New Zealand's future now lies in providing cloud computing and mobility services, according to its CEO, Mike Foster. The company may even enter the smartphone market.Speaking at an event marking the 40th anniversary of Fujitsu in Australia and New Zealand, Mr Foster said: “When you start looking at where we are moving as a company, our future is definitely in the cloud and definitely in mobility. It is also in the ability to deliver virtual end-user computing. Doing that in a safe and secure environment is something that will be a leader in.”

June 26, 2013, Gov Con Executive, Randy Walker

​IBM has ranked first on a list of information technology providers in the Asia-Pacific region for its range of services available to clients. Research and consulting firm capioIT studied 13 IT companies and compiled the rankings based on 17 measurements of services and applications, IBM said Tuesday. Phil Hassey, capioIT’s founder, said IBM stood out for its initiatives to expand its analytics and business intelligence capabilities to support business processes in line with the goals of their clients.

June 25, 2013, Wall Street Journal Press Release

​Based on both quantitative and qualitative research conducted by capioIT, the analysis consisted of 17 metrics and included a variety of stakeholders and sources, representing input from solution providers as well as feedback from their clients and end-users. Of the 13 solution providers evaluated, IBM took the top spot for the quality of its capabilities and attributes, with the report citing a significant gap between IBM and the rest of the market which included Accenture, Infosys, HP, Deloitte and TCS. IBM was recognized as a market maker, noted as the only organization to successfully combine consulting services and applications for its clients.

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June 4, 2013, SMH, Trevor Clarke

​A grassroots organisation is using an open source business intelligence program to improve its chances of helping integrate ex-prisoners into the community.

The non-profit Australian Community Service Organisation supports people making the transition from prison into the community to reduce repeat offending. It also works with those at risk of entering the justice system.

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April 30, 2013, SMH, Trevor Clarke

Australian organisations are set to continue outsourcing more of their technology infrastructure and software applications according to new research.

The annual study by benchmarking and sourcing consultants ITNewcom interviewed 60 executives at top IT spenders in Australia about their outsourcing intentions. It found 75 per cent of organisations already outsource some of their applications, while 85 per cent outsource some of their infrastructure.

September 13, 2012, ZD Net, Ellyne Phneah

New features in Apple's iPhone 5 have strong potential for enterprise usage but, overall, the device is a disappointment because it merely matches up to its competitors and showcases nothing revolutionary.
iPhone 5 (Image source: Apple)iPhone 5 (Image source: Apple)

The new smartphone is a "strong" contender for business adoption, offering more seamless e-mail integration and the ability to organize contact folders in Microsoft Outlook, noted Jake Saunders, Asia-Pacific vice president of forecasting at ABI Research. He explained that the iPhone, for instance, allows sub-folders to be created within the user's contacts list such as a folder for "Work" to categorize business contacts and another for "Main" to group general contacts. Users can also make a specific sub-folder as the default contact category.

Aug. 23, 2012, The Courier - Ballarat, Neelima Choahan

BALLARAT is leading the way as a premium Australian location for delivery of information technology, a report has found.

Authored by capioIT founder Phil Hassey, the Close to Home – Identifying the Premium Australian Location for Delivery of IT and Business Process Services report puts Ballarat on top across regional Australia.

June 19, 2012, ZD Net, Ellyne Phneah

Educating students on cybersecurity should start as early as possible, considering they are being exposed to the latest technologies at an increasingly young age, say industry watchers. They suggest an integrated, holistic approach for the curriculum but are divided as to whether hacking skills need to be taught.

Todd Lefkowitz, director of worldwide education services at RSA, the security arm of EMC, noted that cybersecurity skills should be taught the moment students begin adopting technology, which in today's environment mean before they enter tertiary institutes.

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February 15, 2012, ZD Net, Ellyne Phneah

The upcoming Microsoft's Windows 8 offers a pre-installed security suite, bringing convenience to customers but market watchers note that it will not render third-party antivirus software redundant due to their constant innovation and customer loyalty.

As the software would be bundled, there would be a fairly high chance of customers sticking with Microsoft's security suite, noted Aliza Shima Mohammad Kasim, industry analyst of Asia-Pacific ICT Practice at Frost & Sullivan, adding that customers would rather enjoy "free items" rather than spend money from their own pockets.

Elaborating, the Malaysia-based analyst noted that Windows 8 security would come bundled with Microsoft Security Essentials--a software package which helps protect systems from malware, spyware and Trojans--instead of needing a separate installation as in current versions.

The new edition would also feature improvements including increased security of the app environment, enhanced filters against malware, firewall and parental control as well as protection from USB drives which are infected with malware, Phil Hassey, owner of Australia-based CapioIT, noted in an e-mail.